I find the flaws that others cannot reach

Andrew's super DVD player that allegedly could play anything has been put to the test. He researched it very thoroughly and one reviewer said "If you do a shit on a plate and put it in, this thing will play it". They lied, not that we have tried that. I really wanted the girl's to see the very funny French film 'Le Placard' or 'The Closet' so ordered the DVD. It will not play on our DVD player. We even got a replacement which started a war with the Amazon seller when their rubbish service led me to give them poor feedback to which they sent me an outraged email but offering me a refund if I took off my comments. Isn't that what feedback is for. It made me wonder if their amazing pages and pages of faultless feedback before mine was down to this bribe and sob story technique. Ain't working on me. Cheek of it.